Leadership Essentials: Creating a Culture of Curiosity, Compassion and Courage
Inspire and empower your team to do their best work
Being a great leader is about more than just having a strong vision and excellent professional skills. It’s about inspiring others to push their own limits in the pursuit of a common goal—and empowering them to grow and learn along the way.
In this course, you will learn what it takes to be an effective leader, practice the behaviours and attitudes that underpin high-performing teams, and explore how you can create a culture that challenges, supports and empowers your team to be their best.
DAY 1: FOSTER MOTIVATION AND TEAMWORK
Lesson 1: Effective Teamwork: Lessons from an Escape Room Experience
Complete an exciting escape room activity followed by an interactive workshop and discussion to learn about the essentials of effective teamwork for high-performing teams.
Lesson 2: Understanding Employee Motivation
Understand the extrinsic and intrinsic motivations employees experience in the workplace and how to create a culture that enhances employee motivation, satisfaction and productivity.
DAY 2: BUILD A FOUNDATION OF TRUST
Lesson 3: The 3 Cs of High-Trust Teams
Explore what it means to share deep interpersonal trust with another person, and understand how you can foster more trusting relationships that enable effective conversations.
Lesson 4: Psychological Safety
Understand the importance and power of fostering a psychologically safe work environment and learn about the conditions that you can create to enhance the psychological safety among your team.
Lesson 5: Understanding and Adapting Your Communication Style
Learn how your personal values shape your thoughts and communication style, and understand how to adapt your style to communicate more effectively with others in challenging situations.
DAY 3: APPROACH LIKE A COACH
Lesson 6: Key Coaching Skills
Understand the essentials of effective coaching and develop the skills and knowledge needed to engage in conversations with curiosity and compassion.
Lesson 7: Applying the Skills: Micro-Coaching
Put your skills to work! Apply the skills and knowledge you’ve gained so far by engaging in micro-coaching in small groups to get hands-on practice.
DAY 4: DIFFICULT CONVERSATIONS: PLAN AND ADAPT
Lesson 8: Planning: How To Prepare For The Conversation
Explore the best practices around how to prepare for a difficult conversation and proactively identify barriers or challenges that might affect the interaction.
Lesson 9: Reacting: What To Do When You Can’t Plan
Learn how to react and respond to a difficult conversation in-the-moment to maintain mutual respect and compassion.
Lesson 10: Adapting: Reassessing the Conversation
Learn about the importance of adapting to others’ needs throughout a difficult conversation and how to do it effectively to optimize outcomes for all parties.
Lesson 11: Giving and Receiving Effective Feedback
Understand the importance of giving clear and relevant feedback and learn how to deliver and receive feedback (both positive and constructive) effectively.
Lesson 12: Case Studies Having Productive Disagreements
Explore and learn from case studies on difficult conversations relating to performance issues, unethical behaviour, and power differentials.
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